FREQUENTLY ASKED QUESTIONS
Can I return my order if the size doesn’t fit?
Absolutely. You have 30 days from the receipt of your order to request a return or an exchange.
The exchange is free of charge (covered by us).
Contact us here: contact@alessio-us.com
What is your returns policy?
We offer a 30-day satisfaction guarantee. If you’re not satisfied with your purchase, you may return the product in its original condition for an exchange or a refund.
What is the delivery time?
We usually ship orders within 24 to 48 hours. Delivery time depends on your location but is generally 4 to 8 business days.
Does your company follow eco-friendly practices?
We strive to reduce our environmental impact by using sustainable materials and optimizing our production and shipping processes. We are continuously working to improve our practices for a greener future.
A question? Contact us here: contact@alessio-underwear.comMonday - Saturday | 8:00 AM – 7:00 PM