Terms and Conditions of Sale and Use

Terms and Conditions of Sale and Use

These Terms and Conditions of Sale and Use (“Terms”) govern access to and use of the website alessio-us.com, as well as the sale of products offered by Alessio Underwear. By using the site or placing an order, the user/purchaser agrees to these Terms without reservation.

1. Purpose

These Terms define the conditions under which Alessio Underwear offers its products and services and governs the use of the website.
They apply to any order placed through the site and to all services provided to users.

2. Acceptance of Terms

By accessing and browsing the site, the user acknowledges having read these Terms and agrees to them without limitation.
Submitting an order constitutes full acceptance of these Terms.

3. Products and Services

The products and services offered on the site are described as accurately as possible. However, errors or omissions may occur. Alessio Underwear reserves the right to change its product assortment at any time without notice.

4. Orders

Orders are placed exclusively through the website. The buyer agrees to provide accurate information when creating an account and placing an order.
Alessio Underwear reserves the right to refuse any order in the event of a dispute with the buyer or in case of supply issues.

5. Prices and Payment Terms

Product prices are indicated in US dollars (USD), all applicable taxes included, excluding shipping fees where applicable. Payment is due at the time of order by credit card or any other method offered on the site.
All transactions are secured, and payment details are never stored by Alessio Underwear.

6. Delivery and Shipping

Products are shipped to the address provided by the buyer at the time of order. Delivery times are provided for guidance only and may vary depending on the destination.
Shipping fees are specified at checkout before order confirmation.

7. Returns and Right of Withdrawal

In accordance with consumer protection standards, the buyer has 14 days from receipt of the products to request a return, without having to provide a reason.
Products must be returned in their original condition and complete. For customers located in the continental United States, Alessio Underwear covers the return shipping costs. To request a return label, the customer must contact customer service by email.

8. Warranties and Claims

Products sold are covered by the applicable statutory warranties, including conformity and hidden defects. Any claim regarding a product (defect, non-conformity, etc.) must be submitted in writing within a reasonable time after discovery of the issue.
Alessio Underwear will review each claim and provide an appropriate solution (refund, exchange, or repair).

9. Intellectual Property

All content on the site (texts, images, logos, videos, etc.) is protected by intellectual property rights and remains the exclusive property of Alessio Underwear or its partners.
Any full or partial reproduction of the site without prior written authorization is strictly prohibited.

10. Liability

Alessio Underwear strives to provide accurate and up-to-date information but does not guarantee the accuracy, completeness, or timeliness of the content provided.
Alessio Underwear cannot be held liable for any direct or indirect damages resulting from the use of the website or the purchase of products.

11. Personal Data

Personal data collected when creating an account or placing an order is processed in compliance with applicable data protection regulations.
Alessio Underwear undertakes not to disclose this information to third parties without the user’s prior consent, except where required by law.
Users may request access, modification, correction, or deletion of their personal data at any time by contacting customer service.

12. Use of the Website

The user agrees to use the site in good faith and in compliance with these Terms. In particular, it is prohibited to:

  • Disrupt or attempt to disrupt the operation of the site

  • Use the site for illegal or unauthorized purposes

  • Attempt to access restricted areas of the site

Alessio Underwear reserves the right to suspend or block access to any account in the event of a violation of these Terms.

13. Changes to the Terms

Alessio Underwear reserves the right to modify these Terms at any time. The Terms applicable are those in force at the time of the order or use of the site.
Users are encouraged to check this page regularly to stay informed of any updates.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States. In the event of a dispute, an amicable resolution will be sought before any legal action. Failing that, the competent courts of the United States shall have exclusive jurisdiction.

15. Contact

For any questions or additional information regarding these Terms, please contact Alessio Underwear at:

 

Easy returns within 30 days

Changed your mind? No problem. You can return your purchase (free of charge) within 30 days of receiving it.

Shipped within 48h

We ship your order within 48 hours so you can enjoy it as soon as possible.

Our values

Alessio supports thousands of men every day, providing discreet yet essential comfort—whether at the office, on the go, or at home.